Ken gained his MA from the Information Science Department at City University in London. He has over 20 years experience in the global library software business and has worked with a wide range of academic, research, college, public, corporate and national libraries throughout the world. He set up his consulting business in 2007 and his activities include work on projects for the UK's JISC (Joint Information Systems Committee), SCONUL (Society of College, National and University Libraries), HEFCE (Higher Education Funding Council) the UK’s Research Information Network (RIN). In addition he has worked on technology issues and strategy development for major libraries. He has published articles and presented widely on the strategic impact of technology driven change