Rachel Daniels

Education and Research Support Manager
Barrington Library
Cranfield University at the Defence Academy (UK)

Rachel Daniels is Team Leader for Library Customer Services at the Barrington Library (Cranfield University at the Defence Academy). She is also the product manager for development of the Barrington Digital Library.
She is interested in collecting, storing and analysing customer and resource data to form a complete picture of usage of the Library service and resources, and is always seeking cost-effective ways of enhancing the customer experience in both the physical and virtual library worlds.

Internet Librarian International 2019

Internet Librarian International 2012

  • Wednesday 31 October 2012
    • 10:30 a.m. - 11:15 a.m. B201: Analysing your services and users