16 & 17 October 2018 · Olympia London

Day 1 - Tuesday 16 October 2018

09.00 - 10.00

KEYNOTE: Cultivating knowledge communities

Katherine Skinner,   Executive Director, Educopia Institute, USA

Katherine Skinner is the Executive Director of the Educopia Institute, a US-based non-profit run by a small group of individuals with a passion for building communities, connecting like-minded people, and using collective action to advance libraries, archives, museums, and publishers. Katherine will share stories about how impact becomes magnified when institutions band together – and she’ll dare us all to align our actions to make system-level changes that favour knowledge and memory.

10.00 - 10.30

Coffee Break - Sponsor & Supporter Showcase Opens

10.30 - 11.00

Track A

Track B

Track C

A101 - AI, robots, machine learning and libraries

Page Runner 2045 – welcome, our robot overlords!
Steven Shelton, University of Tennessee at Chattanooga, USA

Paranoid about losing your job to a robot? Worried about Skynet? Already rolling out the welcome mat for our robot overlords? This session will explore Artificial Intelligence in general, and its particular potential impact on the library field.

B101 - UX in the stacks

UX news and updates

UX enables libraries to develop services and products that meet – or even go beyond – users’ requirements. This session looks at the latest examples and experiences of UX in libraries.

C101 - Inclusion and participation

CASE STUDY: A Million Stories
Melanie Holst, Roskilde Libraries, Denmark

The Million Stories project features stories told by refugees into Europe - uncut and unedited – produced and led by Roskilde Libraries in collaboration with the public libraries of Cologne and Malmö, and the Greek organisation, Future Library. Participating in the project helps refugees improve language and digital skills. It is hoped that the methodology can be translated to libraries and communities around the world.

11.15 - 12.00

A102 - Future-focused innovation and inclusivity

CASE STUDY: Taking on a new leadership challenge: student-focused learning in Artificial Intelligence
Bohyun Kim, University of Rhode Island, USA

The expectation that libraries should actively support education and skill building in data science and AI is growing as more colleges and universities offer new courses in these subjects. The University of Rhode Island (URI) Libraries are taking on this challenge and leading the efforts by setting up the AI Lab, the first of its kind in a library setting. Through close interdisciplinary collaboration, the URI AI Lab aims to break down traditional silos to bring inclusivity and future-focused innovation.

B102 - Tech to enhance UX

Conversations in the library: using tech to enhance UX and create user-centred services
Kate Lomax, Artefacto, UK
Carlos Izsak, Artefacto, UK
CASE STUDY: Using AR to enhance user experiences
Bruce Massis, Columbus State Community College, USA

How can we utilise new and emerging techniques to help give people a delightful and meaningful experience every time they visit the library? We’ll hear about conversational interfaces, bots, UX, touch displays, proximity tech and open data. At Columbus State Community College the library has used an AR app to showcase art exhibitions and poetry readings.

C102 - Digital, diverse, open

Building digital libraries for all
Jesper Klein, National Library of Sweden, The DAISY Consortium, Sweden

Digital transformations (open tech standards, user-centric design, open source) allow library services to be more inclusive, more interoperable and more user friendly. What can we do to make digital library services more inclusive to all, including people with disabilities? The Daisy Consortium works across the globe to improve accessibility and inclusivity with benefits for all users.

12.15 - 13.15

A103 - The next-gen librarian

PANEL: Attracting and supporting a diverse profession
Moderator: Hal Kirkwood, Purdue University, USA
Marisol Moreno Ortiz, Oregon State University, USA

Are we doing all we can to attract, support and nurture a diverse profession? This panel session includes ideas, experiences and practical suggestions for ensuring a rich and diverse workforce and includes a case study of the creation of a diversity scholar’s programme.

B103 - Data-driven decisions

CASE STUDY: Analysing the overlap: data driven decision-making
Trevor Hough, University of Leeds, UK
CASE STUDY: Barcoding bamboo and brass: cataloguing solutions for a materials library
Amy Andres, Virginia Commonwealth University School of the Arts in Qatar, Qatar
CASE STUDY: Using Google apps to improve data collection and analysis
Amy O'Donohoe, Royal Holloway University, UK

Effective data collection and analysis helps librarians understand the needs of the user, develop relevant and useful services, manage costs and demonstrate effectiveness and value. Hear how a library reviewed its database usage to measure overlap and uniqueness. In a materials library, a new system to catalogue a collection of objects contributed to evidence-based decision-making and the ability to demonstrate institutional effectiveness and value. A university library used Google apps to create a goldmine of data that is actively used for service development.

C103 - A place for all – encouraging a community of reading

CASE STUDY: Read more, talk more: inspiring grown up readers
Riikka Utrainen, Espoo City Library, Finland
CASE STUDY: Tweet me: using Twitter to connect students globally
Lucas Maxwell, Glenthorne High School, UK
CASE STUDY: Encouraging reading using Instagram
Julia Wickholm, Iso Omena Bibliotek, Finland

Three case studies showing how libraries are encouraging reading and a feeling of community and connection. In Finland the Helmet Reading Challenge not only encourages adults to read, but drives long lasting online engagement; and an Instagram page brings together an international community with a shared love of reading. In the UK a school book club brings new students to the library, encourages a love of reading and introduces them to amazing authors and new tech.

13.15 - 14.30


14.30 - 15.15

A104 - Research data management roles

CASE STUDY: Research data management and Wikimedia commons
Nick Sheppard, University of Leeds, UK UKCoRR (UK Council of Research Repositories)
CASE STUDY: An open and integrated research data repository landscape in Canada
Peter Webster, Saint Mary's University, Canada & Author, Managing Electronic Resources, Changing Roles for Libraries

Two librarians share stories of their forays into Research data management. Nick Sheppard won the first ever data management engagement award. His project sets out to link research data with the Wikimedia suite of tools via editathons involving several universities. In Canada a project aims to help users discover and use Canadian research data.

B104 - User-driven initiatives

CASE STUDY: Using student-driven acquisition services
Amy Campbell, Leeds Beckett University, UK
CASE STUDY: Using a student intern to embed UX research into library culture
Alison Sharman, University of Huddersfield, UK

What happens when users are put in charge of change programmes? At Leeds Beckett University, the Beckett Books Extra acquisition service allows students to recommend individual library resources and is responsive to student needs. The University of Huddersfield experimented with hiring a student intern to help establish UX practices in the library. But did it work? Find out in this session.

C104 - Mentoring communities

CASE STUDY: Full steam ahead: driving creative thinking and social entrepreneurship
Randolf Mariano, US Embassy in the Philippines, Philippines
Donna Lyn Labangon, De La Salle University, Philippines
CASE STUDY: Microbits – encouraging learning via Code Clubs
Kerry Murray, Norfolk Library and Information Service, UK

In the Philippines an upcycling makerspace programme provided equal opportunities for diverse audiences to use cutting edge tech in a library setting, proving that a makerspace can help transform a community. In the UK a public library programme encourages young people to code and engage with digital tech.

15.30 - 16.15

A105 - National scale collaboration

CASE STUDY: Collaboration between libraries – a library support system
Dina Raabjerg, Systematic, Denmark
CASE STUDY: Community collaboration and the Jisc knowledgebank project
Bethan Ruddock, Jisc, UK

Two ambitious projects highlighting the value of wide-scale collaboration. In Denmark all public libraries and some academic libraries moved to one library system. In the UK Jisc’s NBK project wants to bring together the catalogues of more than 200 higher education and research libraries. Have these projects succeeded in improving collaboration, enhancing resource discovery, improving collection management, and more, on a national scale?

B105 - Demonstrating impact

CASE STUDY: Sharing stories: measuring the impact of public library services
Louise Graham, Sterling Council Libraries, UK
CASE STUDY: Visualising research impact
William H Mischo, University of Illinois at Urbana-Champaign, USA
Mary Schlembach, University of Illinois at Urbana-Champaign, USA

In this session we explore how we can measure and demonstrate the true impact of libraries and research. A tool was developed that allows library users to record how public libraries make a tangible difference. The next step is to roll it out over the whole of the UK. The Library at the University of Illinois at Urbana-Champaign has developed custom web-based visualisation tools that provide researcher productivity data.

C105 - Ethics, algorithms and fighting the fake – a round table

Arthur Robbins, Roche Products Ltd, UK

Algorithms and AI can have a profound impact on the way people find, interact with and understand information. In this round-table session, our panellists share their thoughts on the ethical dimensions of content while Arthur Robbins shares a real-life story of helping scientists fight through the fake.

16.15 - 16.45


16.45 - 17.30

A106 - Next gen search skills

Tools, tips, techniques and tricks: ways to stay ahead
Marydee Ojala, Online Searcher magazine, USA
Phil Bradley, Information Specialist and Independent Consultant, UK

Information professionals have the phenomenal ability to research any topic and provide accurate, relevant and timely answers. But our search behaviours and skills need to be continuously updated to accommodate innovations in search technology that shift the focus from simple information retrieval to visualisation, prediction, analysis and cognitive computing. Join conference chairs and search experts Marydee and Phil to share their next-gen search tips.

B106 - Onboarding and engaging new students

CASE STUDY: Online resource lists: the journey to engaged users
Amy Rippon, University of Roehampton, UK
Iona Preston, University of Roehampton, Library, UK
CASE STUDY: Online induction – triumph, disaster, lessons learned
Ray Harper, RNN Group, UK

How do we entice and engage new students? The University of Roehampton has conducted UX research with two sets of stakeholders – students and academics - leading to a better understanding of the user journey, and helping promote the use of resource lists as a pedagogical tool with libraries and the tech that can support their own learning. A group of further education colleges share lessons learned when they designed and built e-learning modules to encourage users to get the most out of their libraries.

C106 - Inspiring participation

School children and journalism – a project for a library educator
Tobias Larsson, Expo City Library, Finland
Testing the digital competence of library staff
Sandra Spjuth, Regional Library of Orebro, Sweden
Eleonor Grenholm, Regional Library of Uppsala, Sweden
Linda Sävhammar, Regional Library of Dalarna, Sweden

Modern libraries are working to inspire and encourage participation and learning. In Finland’s second city, a library educator has been working with school children on a journalism project that has also helped enhance information literacy. Libraries in Sweden are being established as a hub for digital competencies across the country. To help them lead the way, a digital competency test for staff has been developed.

17.30 - 18.30

20th birthday drinks reception

Join Information Today for drinks and nibbles to celebrate ILI’s 20th birthday in the Sponsor & Supporter Showcase. All welcome.

Gold Sponsor

Supported by

Media Partners